Welcome to Williwaw Publishing's Alaska Weather Store

Customer Service

Shipping & Delivery
We ship via the US Postal Service. Your shipping charge will be just what the post office charges, with one exception* noted below. You can preview the shipping charges for various classes of mail by using the shipping estimator at the bottom of the view shopping cart page (click "my cart" at the top right of the screen to view your cart). If your quoted shipping charge (to US addresses) is over $10 or $11 there is an excellent chance we can keep it to that by using a Priority Mail Flat-Rate box. We do that automatically whenever it saves money and charge you the lower amount, despite what your shopping cart may say.
*The exception...If you are sending to multiple ship-to addresses in one order and are also getting a quantity discount, there will be a $1.00 charge for each additional ship-to address in your order (plus, of course, the postage for each address).
FIrst-Class Mail vs Priority Mail
First-Class Mail is commonly 1-2 days slower than Priority Mail within the US, but sometimes just as fast . It's a good choice when available (packages up to 13 ounces.)  You might want to pay extra for Priority Mail if you want the best chance for speed, or in the case of a calendar, you would like it to come in a box instead of a stiff envelope.
Privacy & Mailings
Your information will not be sold, rented, traded or given to any outside party, except as necessary to fill your order or collect money due. Williwaw mailings: We do very occasional mailings to keep our customers informed of new products, and other significant items of interest. If you provide your postal or email address to us you may be included in these mailings. Typically we do only one postal mailing per year, in the fall. We send emails only rarely and only to specific subgroups of our customers who might have an interest in particular events or products. If you wish to opt out of either type of mailing, please email us and let us know.
Guarantee & Return Policy
We do our best to provide accurate, interesting publications, competitive prices and good customer service. We want you to be happy with your purchase. If there is ever a problem or question, please let us know and we will do what it takes to make it right. Returns: If you are dissatisfied with any Williwaw product you may return it for a replacement or refund.
Wholesale Terms
Discounts are shown in the table below. Reorders in the same calendar year keep the best discount earned on prior orders. Shipping is actual cost with a $5.00 minimum. Payment is expected within 30 days of invoice or ship date (whichever is later). A 2% discount can be earned for check received within 10 days. Credit cards are accepted for wholesale orders only when the card is charged at the time of shipment. Extension of credit subject to approval. Resellers may choose Purchase Order as method of payment.
Quantity Discounts
Anyone can purchase our products for the prices listed here based on the total quantity of all products purchased as one order. You will see your discount when you view your shopping cart. Mailing envelopes are $0.70 each in any quantity (no discount).
items discount
4-9 20%
10-49 40%
50-99 50%
100-399 55%
400+ 60%
Wholesale Return Policy
Calendars: Credit will be given, provided retailer contacts publisher by March 1st (of the year on the calendar) and returns calendars, or at publisher’s discretion, donates them to a school, non-profit etc. Calendars are not returnable for refund. Other items: Full credit or a refund of up to 25% of the original invoice can be given if items are returned in resalable condition within one year of delivery.
Website Tips
If you have several people you would like to send items to, use the "Checkout with Multiple Addresses" feature. This will make it easy to send gifts directly to the recipients. To use this feature, you must register, rather than check out as a guest. To access this feature, click "My Cart" at the top of the screen, rather than going directly to "Checkout"